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Vendor Legal Protocol

Terms and Conditions for OnnXcore

Last Updated: August 2026

These Terms and Conditions ("Terms") govern Vendor access to and use of the OnnXcore platform. This document should be read together with OnnXcore's Privacy Policy, which explains how OnnXcore collects, uses, and protects your information.

1. Acceptance of Terms

By registering for, accessing, or using the OnnXcore website, platform, or any related services (the "Services"), you ("Vendor", "you", or "your") agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, you must not access or use the Services. These Terms apply in addition to any separate Vendor Services Agreement executed between the Vendor and OnnXcore; in the event of a conflict between these Terms and an executed Vendor Services Agreement, the executed Vendor Services Agreement shall prevail.

2. Platform Rights and Order Management

2.1 By using the OnnXcore platform, the Vendor acknowledges and agrees that OnnXcore reserves the right, at its sole discretion, to monitor, restrict, suspend, freeze, or terminate the Vendor's account or access to the platform where fraudulent, suspicious, unlawful, or non-compliant activity is identified or reasonably suspected.

2.2 The Vendor further agrees that OnnXcore may place any transaction or order under review and, where necessary, cancel, modify, reverse, or complete an order to protect the integrity of the platform, comply with applicable laws, regulatory obligations, or mitigate operational and financial risks.

2.3 Where reasonably practicable, OnnXcore will consult with the Vendor before taking such action. However, OnnXcore retains the final authority to determine and implement any action it considers necessary to safeguard the platform, its users, and its business operations. The Vendor agrees to cooperate fully with any investigation and to provide any information or documentation requested by OnnXcore.

2.4 No Professional or Investment Advice

The information, content, and services provided through the OnnXcore website and platform are for general informational purposes only and do not constitute legal, tax, financial, investment, accounting, or insurance advice.

Nothing on the Site or Platform shall be construed as an offer, solicitation, endorsement, or recommendation by OnnXcore to buy, sell, hold, or invest in any cryptocurrency, digital asset, security, financial instrument, or investment product.

You are solely responsible for evaluating and determining whether any transaction, investment, trading strategy, or service available through the Platform is appropriate for your individual objectives, financial circumstances, and risk tolerance. OnnXcore does not act as your financial advisor, broker, fiduciary, or investment manager.

3. Eligibility Requirements

To use the OnnXcore platform, you must meet the following eligibility requirements:

  • 3.1 Age Limit: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
  • 3.2 Legal Capacity: You must have the legal capacity and authority to enter into a legally binding agreement.
  • 3.3 Accurate Information: You must provide accurate, complete, and up-to-date information during registration, KYC/KYB verification, and while using the platform.
  • 3.4 Right to Refuse: OnnXcore reserves the right to refuse, suspend, or terminate access to any user who does not meet these eligibility requirements or who provides false, misleading, or fraudulent information.

4. Dispute Resolution and Reimbursement

4.1 Dispute Resolution:If a dispute is found to be valid after OnnXcore's review, the disputed order amount may be reimbursed to the Vendor within the applicable turnaround time (TAT). The reimbursement period may vary depending on the nature and complexity of the dispute and may take a few days, weeks, or, in certain cases, up to a month.

Only the original order amount is eligible for reimbursement. No additional compensation, interest, penalties, or consequential losses will be paid unless otherwise agreed by OnnXcore in writing.

To be eligible for reimbursement, the Vendor must fully cooperate with OnnXcore's Compliance and Support team and provide all requested documents, information, and evidence within the required time-frame. Failure to meet these requirements may result in the rejection of the reimbursement request.

Final Authority: The decision made by OnnXcore after reviewing the dispute and supporting evidence shall be final and binding on the Vendor.

5. Rates & Pricing Policies

5.1 Market-Based Rates: The Vendor acknowledges and agrees that all exchange rates, pricing, and quotations available on the OnnXcore platform are market-driven and may change at any time without prior notice due to market conditions, liquidity, or other operational factors.

By using the platform and placing an order, the Vendor agrees to accept the rate displayed and applicable at the time the transaction is confirmed. The Vendor further agrees to comply with and be bound by the rates and pricing policies determined by OnnXcore from time to time.

6. Fees & Transparency

6.1 Transaction Fees:OnnXcore is committed to maintaining a transparent fee structure. No hidden fees or undisclosed charges will be applied to the Vendor's account.

All applicable fees will be clearly communicated to the Vendor before they are charged or deducted. By using the platform, the Vendor acknowledges and agrees to the applicable fees.

Unless otherwise agreed in writing, OnnXcore will charge a platform fee of 0.1% of the total transaction value for every successfully completed order. This fee will be automatically deducted or invoiced in accordance with the agreed settlement process.

7. Prohibited Activities

The Vendor agrees not to engage in any of the following activities while using the OnnXcore platform:

1.Attempting to bypass, circumvent, or misuse the platform, its security measures, or operational processes.
2.Submitting forged, altered, misleading, or fake KYC documents or any false information during registration or verification.
3.Manipulating, interfering with, or attempting to fraudulently process deposits, withdrawals, settlements, or transactions.
4.Attempting to gain unauthorized access to the platform, including hacking, exploiting vulnerabilities, reverse engineering, or malicious activity.
5.Scamming, impersonating, or attempting to gain unauthorized access to another user's account, credentials, passkeys, or payment information.
6.Creating fake, fraudulent, duplicate, or misleading orders or transactions.
7.Contacting or attempting to contact counter parties outside the OnnXcore platform using payment details or information obtained through the platform without express authorization.
8.Misusing the Merchant Portal, Vendor Portal, or any other feature to create fake transactions or manipulate records.
9.Submitting false, misleading, fabricated, or incomplete information or evidence during a dispute or compliance investigation.
10.Engaging in money laundering, terrorist financing, sanctions evasion, or any activity that violates applicable laws or regulations.
11.Using the platform for any illegal, fraudulent, or unauthorized purpose.
Enforcement Action: Any Vendor found to have engaged in any of the above activities may have their account immediately suspended or permanently terminated without prior notice. OnnXcore reserves the right to freeze funds, reject transactions, report the matter to relevant authorities, and permanently blacklist the Vendor.

8. Intellectual Property and Software Restrictions

All software, source code, APIs, designs, features, databases, logos, trademarks, content, and other intellectual property associated with the OnnXcore platform are the exclusive property of OnnXcore and are protected under applicable copyright, trademark, patent, and intellectual property laws.

Any unauthorized use of OnnXcore's intellectual property may result in immediate suspension or termination of the Vendor's account, legal action, claims for damages, and any other remedies available under applicable law.

9. Changes to These Terms & Contact Information

These Terms and Conditions form an integral part of OnnXcore's policies governing the use of the platform. OnnXcore reserves the right to modify, update, or amend these Terms at any time to reflect changes in business operations, legal requirements, or regulatory obligations.

Where a material change is made, OnnXcore will notify Vendors through the platform, including by displaying a notification upon login or through other appropriate communication channels. Continued use of the OnnXcore platform after such changes take effect constitutes the Vendor's acceptance of the updated Terms and Conditions.

Have questions regarding these Terms?

Reach out to our legal and support team.

Enquire@onnxcore.com